Action 3: Test charging the case with an alternate charger and cable. If the situation even now isn't going to demand, it is achievable that the case by itself is faulty. You should mail it to us and set up the replacement as soon as Possible.
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Phase 2: Cleanse the charging ports on the two the earbuds and the case to eliminate any particles that might interfere Along with the relationship.
Step 3: Verify that the eartips match appropriately to forestall seem leakage. Should the eartips don’t provide a snug healthy, consider switching to another dimensions for exceptional noise cancellation.
Action 2: Insert the earbud in the charging scenario and Look at the indicator light-weight. If it illuminates briefly (roughly a single next), the earbud’s battery may very well be totally depleted.
Move one: Be certain that the ability adapter and USB Style-C cable are securely connected. Stage two: Try and cost a unique gadget utilizing the very same charger and cable. If the other unit also fails to cost, The problem could possibly be While using the charger or cable, and They could have to get replaced.
If you encounter a big deviation with the envisioned battery lifetime, the solution could be defective. In these types of cases, make sure you Make contact with us to rearrange a replacement at your earliest usefulness.
Be aware: This feature can not be employed If your charging scenario’s battery is low. If the case’s indicator light-weight is red, cost it right until the battery level reaches medium or significant ahead of wanting to activate the lights effects.
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If these ways don't resolve The difficulty, the earbuds could possibly be faulty. Be sure to return them to us for your substitute immediately.
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Action three: Open the situation lid to look at the indicator light-weight. (one) Quick Blinking: This means the earbuds are in pairing manner. You should delete any present entries out of your Bluetooth listing after which you can reactivate your gadget's Bluetooth attribute.
Phase 1: Ensure your cell phone just isn't muted or set into a low volume. Boost the cellular phone's quantity 1st, then modify the earbuds' quantity.